We provide long-term support to our customers with an extensive range of services

FMW Friedrich stands for modern and reliable technical solutions – as well as for trusting and long-term customer relationships. We also fulfill this commitment with excellent service in order to reduce downtimes or product discontinuations in your production to a minimum.

Your direct line to our specialists:

Service hotline: +49 7151 9790549
or e-mail: service@fmw-friedrich.de

Riveting laboratory service

  • Flexibly equipped test laboratory for a wide range of riveting tests and sample rivetings
  • Practical support and advice on the process from experienced technicians and engineers
  • Speedy production of application-related devices and tools for test purposes and for sample series
  • Optimization and cost reduction of your planning phase through early validation of the riveted joint

Spare parts service

  • Permanent availability of all common parts for riveting machines in stock
  • In-house spare parts production allows for prioritization of time-critical spare parts
  • High delivery capacity as well as express shipping
  • Pre-assembly of assemblies and project-related configuration
  • Complete sets for overhaul of assemblies
  • Installation support via remote support
  • Worldwide partner network for optimal spare parts supply on site

Repair service

In our factory in Remshalden, we provide individual service solutions for almost any machine ever manufactured by FMW Friedrich. These solutions include:

  • Inspection and maintenance
  • Repair
  • General overhaul
  • Express repair
  • Modernization
  • Conversion

Replacement or loan machines are available.

Field service

On-site service by FMW Friedrich service technicians and programmers – worldwide

  • Failure and root-cause analysis
  • Fault remedy
  • Technical advice and setting assistance
  • Staff training for your employees
  • Calibration and testing service
  • Commissioning of our products
  • Deliverables from our repair service

The centralized structure of FMW Friedrich’s service management means that you will always have the same contact person, making it easier for organization on your side.

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